Q. How do I book?
A. All inquiries will be answered within 24 hours, we will double check the calendar of each listing to avoid overbooking and aim to confirm your booking within 48 hours. At this time we will send you an invoice for a 50% deposit payment (not refundable). Once the deposit is received your booking is confirmed. You can pay by direct transfer into our Indonesian Bank Account or PayPal. We will not cover transaction fees. All payments are in USD as that is the currency used most often for accommodation here in Bali. The second 50% payment is due on arrival. However we recommend to book via Airbnb. You find the links to each listing on Airbnb below the listing. We've been working with Airbnb since the very beginning and they make not only the whole transaction easier, they also protect both guests and hosts in case of cancellations or other issues. Feel free to contact us for any further questions about the booking process.
Q. Who arranges my transport from the airport?
A. We will arrange for a driver to meet you at the airport and drive you to your accommodation on request. After you have settled in we will then be in contact to see if you have any questions.
Q. Can I buy and consume drugs in Bali?
A. Penalties for drug offences are severe and include the death penalty. Penalties for possession of even small amounts of recreational drugs include heavy fines and imprisonment. Police target illegal drug use and possession across Indonesia, in particular popular places and venues in Bali and Jakarta.
WE DO NOT ALLOW ANY DRUGS ON THE PROPERTY!
Q. Does the Villa have insurance in case of an accident or theft?
A. We strongly recommend all people to take out appropriate travel insurance to cover themselves in the event of accident, illness or theft. You stay at all properties at your own risk, however of course measures are taken by management to prevent any problems during your stay. Under no circumstance Toraja Bambu can be held responsible for any loss, expense, damage, claim or injury either directly or indirectly due to your stay in a private villa or hotel that we represent.
Q. Do we need travel visas to holiday in Bali?
A. Most non Indonesian travellers require a tourist visa to stay in Bali. It depends which passport you hold and how long you are planning to stay in Indonesia. If you are not sure, which Visa you need to get or if you even require a Visa, please check here.
Q. What if we have questions during our stay?
A. Our friendly english speaking staff can assist you with most of your wishes and concerns. We can be contacted during your stay by phone or email if you need any assistance. We are based in Bali and there is always someone close by to personally assist you. We want your holiday to be a truly exceptional and memorable experience.